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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carmen Hernandez

March 27, 2026

5  out of  5
rating by Carmen Hernandez
"When I have questions, I get immediate responses. Great customer care. I have been with Jim Masino-State Farm for over fifteen years. I was t-boned a few years ago, the entire situation was handled better than I would have expected. After friends have told me nightmares they've had with other companies, its a no-brainer, I'll never leave Jim Masino- State Farm."
We responded:
"Thank you Carmen for the great review! Your business and loyalty are greatly appreciated! "
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Deirdre Welch

March 27, 2026

5  out of  5
rating by Deirdre Welch
"I switched over to Statefarm a few years ago and could not be happier. Jim Masino is the best! So helpful and always responsive. Thank you!"
We responded:
"Deidre, Thank you for the kind words. We greatly appreciate it! Thank you for your business! "
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jeff rosenblum

March 26, 2026

5  out of  5
rating by jeff rosenblum
"I had a great experience working with Jameson on my State Farm insurance. He was incredibly helpful throughout the entire process, taking the time to explain all my options clearly and making sure I felt confident in my coverage. His professionalism and attention to detail really stood out, and he went above and beyond to find the best solution for my needs. I truly appreciate his support and would highly recommend him to anyone looking for reliable and friendly insurance assistance."
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Bill Smith

March 26, 2026

5  out of  5
rating by Bill Smith
"Jameson was absolutely top notch from start to finish. Communication was clear, quick, and consistent the entire time, which made the whole process smooth and stress-free. He took the time to explain everything in a way that actually made sense and made sure I was comfortable with every decision. What really stood out was how responsive and reliable he was—anytime I had a question, I got an answer right away. You can tell he genuinely cares about his clients and isn’t just going through the motions. If you’re looking for an insurance agent who knows what he’s doing and actually has your back, Jim is your guy. Highly recommend"
We responded:
"Thank you for the 5-star review, Bill! Here on State Farm Agent Jim Masino’s Team, we are proud to serve our community and appreciate your recognition. "
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Kathy Paul

March 18, 2026

5  out of  5
rating by Kathy Paul
"Been with Statefarm for over 20 years I really appreciate Jim Masino he’s been great over the years wouldn’t trust anyone else with my services ❤️"
We responded:
"We appreciate your review, Kathy. We are so happy that you had such a wonderful experience with State Farm Agent Jim Masino’s Team here in Philadelphia ! "
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Colleen Cox

March 11, 2026

5  out of  5
rating by Colleen Cox
"Great agency , easy to work with. Prompt response for any issues ."
We responded:
"Colleen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Masino’s Team—we are always here to help!"
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Lori Romano

March 11, 2026

5  out of  5
rating by Lori Romano
"I had a great experience working with this insurance agent. He was professional, knowledgeable, and took the time to clearly explain my options so I could choose the coverage that worked best for me. He made the entire process simple and stress-free and was always quick to respond to any questions I had. I highly recommend him to anyone looking for reliable and trustworthy insurance help."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Philadelphia to know that you had such a wonderful experience with us here on State Farm Agent Jim Masino’s Team."
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Bob H Jr.

March 9, 2026

5  out of  5
rating by Bob H Jr.
"I have been with Jim for decades for my home and all my vehicles. Jim and his staff are wonderful; responsive, concerned and experts at their job. Thank you!"
We responded:
"We appreciate your review, Bob. We are so happy that you had such a wonderful experience with State Farm Agent Jim Masino’s Team here in Philadelphia ! "
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Michael Huber

February 20, 2026

5  out of  5
rating by Michael Huber
"Great customer service and personal attention to tailor to all your insurance needs"
We responded:
"Michael, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jim Masino’s Team!"
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Jon-Paul Roche

January 13, 2026

5  out of  5
rating by Jon-Paul Roche
"Jim and his team have been very helpful in arranging the best rates and coverages for my auto and home owner’s policies for several years now."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jim Masino’s Team. "
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Maureen Fratantoni

January 7, 2026

5  out of  5
rating by Maureen Fratantoni
"I am impressed with James Masino’s agency. They always accommodate you and when you leave a message, they get back to you in a timely fashion."
We responded:
"Thank you Maureen. We appreciate your loyalty over many years as a customer. "
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Bill Tancredi

January 30, 2025

5  out of  5
rating by Bill Tancredi
"Jim Masino has been a great part of my companies continued success. His quick response for requests have been very valuable, as time is of the essence, when needing documents, in the construction world. He a great agent and benefit to his community. Couldn’t be happier with him and his team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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michael lyons

December 5, 2024

5  out of  5
rating by michael lyons
"Jimmy insures multiple homes and cars for me and has for years, never any issues. Any time I need him, he’s right after it. Would highly recommend"
We responded:
"Thank you Mike for your 5-star review! My State Farm team and I are happy to be your good neighbor and very much appreciate your business! "
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kevin corazo

November 27, 2024

5  out of  5
rating by kevin corazo
"Jim -and the entire staff- have always treated me kindly and with the attitude that makes you feel they truly appreciate your business. They are quick to return calls and emails and always willing to help. I’ve been with Jim and the team for many years and can’t see myself ever wanting that to change."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Caleb Rogovin

November 22, 2024

5  out of  5
rating by Caleb Rogovin
"I have been taken care of by Mr. Masino and Ms. Vogel for the last 15 years. They are amazing and take care of all my insurance needs at the speed of light. Their customer service is beyond amazing and their immediate responses have met my needs everytime. Thank you for amazing assistance. Most sincerely, Caleb!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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thomas edwards

November 13, 2024

5  out of  5
rating by thomas edwards
"My family been a client of Jim’s father and jim for over60 years Every time I have a question he gives me a answer I will be a customer for years to come"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you for you and your family's business and loyalty over the many years! "
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Joseph Foglia

November 12, 2024

5  out of  5
rating by Joseph Foglia
"Jim makes dealing with insurance so easy answers all my questions very professional in a friendly matter actually he’s my buddy now just by selling me insurance. I have two homes five cars is the best. I do everything by phone."
We responded:
"Thank you, Joe! You are a great customer and we truly appreciate your business and loyalty! "
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peggie Sullivan

November 9, 2024

5  out of  5
rating by peggie Sullivan
"Jim is the best - any questions I have he’s so quick to respond & always finds the best rate from me. He makes it so easy & takes away the burden of dealing with a stressful insurance market. Thanks for all you guys do!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Gallagher

October 23, 2024

5  out of  5
rating by John Gallagher
"Have been a customer of Jim Masino for many years... super thorough and professional. When I need assistance and advice, Jim and his team have Always answered the call. Very customer friendly and dependable with a care of his clients. I have and will continue to do business with Jim Masino and Team. Thanks for all you do... John V. Gallagher"
We responded:
"Thank you, John! We very much appreciate your business and loyalty. "
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Kevin Ward

August 26, 2023

5  out of  5
rating by Kevin Ward
"Jim Masino is a great agent. I always feel welcome and valued every time I come in. Jim knows what I need and takes his time to help me with all my insurance needs. I highly recommend the Jim Masino State Farm Insurance agency."
We responded:
"Thank you, Kevin. I appreciate the kind words and your business over the years. "
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Frank Pettorossi

October 15, 2022

4  out of  5
rating by Frank Pettorossi
"Great customer service."
We responded:
"Thank you Frank! It was a pleasure meeting with you the other day. Thank you for your business!"
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janet d

October 7, 2022

4  out of  5
rating by janet d
"I am moving to the area and called Jim at State Farm to get quotes. His professionalism and responsiveness was exceptional. Thank you for your excellent customer service."
We responded:
"Thank you Janet! We try to make the transfer process as smooth as possible with everything that is required with moving to another area. Thanks again for the kind words."
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Thomas Wojnar

September 22, 2022

5  out of  5
rating by Thomas Wojnar
"I highly recommend this agency for any insurance policy you may need. Jim Masino and staff were very helpful with my new auto policy. I saw considerable savings per month. The insurance company I was previously with was super expensive. Best thing I ever did was switch to State Farm."
We responded:
"Thank you Thomas for the great review. Welcome to my agency and State Farm. Thank you for your business! Jim M"
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Staci C

September 20, 2022

5  out of  5
rating by Staci C
"Best Rates and quick responses to my questions. Jim is professional very helpful. Thank you!!"
We responded:
"Thank you Staci for the kind words. We strive to give the best service at a great rate."
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Mohammad Ruman Islam

September 14, 2022

5  out of  5
rating by Mohammad Ruman Islam
"Great experience, I will be recommending Jim Masino’s agency from now on. Very easy to work with."
We responded:
"Thank you Mohammad I really appreciate the kind words."