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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbra Hershman

August 6, 2026

5  out of  5
rating by Barbra Hershman
"Fabulous service and amazing prices. Denise was incredibly helpful and knowledgeable in setting up my new bundle policy!"
We responded:
"Thank you so much for your wonderful feedback of us here at Jim Masino’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jim Masino’s Insurance Team "
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Eric Peterson

August 6, 2026

5  out of  5
rating by Eric Peterson
"We have had an excellent experience working with Jimmy, Jameson and their team at State Farm. They are very knowledgeable, responsive, and professional for all of your insurance needs. When I had to file a claim a few years back due to a hit and run accident, the entire process could not have gone any smoother. Their professionalism, communication, and genuine care made what could have been a stressful experience incredibly easy. I highly recommend them to anyone looking for a trustworthy and reliable insurance agent."
We responded:
"Eric, thank you for the fantastic review! We’re always here to support you with your insurance needs in Philadelphia. "
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Joe LaFiora

July 7, 2026

5  out of  5
rating by Joe LaFiora
"Very personable, easy to work with, and took the time to make sure I had the coverage that fit my needs. I highly recommend them to anyone looking for a knowledgeable and reliable insurance team."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Masino’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Aidan Baur

July 7, 2026

5  out of  5
rating by Aidan Baur
"I’ve had a great experience working with my car insurance agent. They were knowledgeable, responsive, and took the time to explain all of my coverage options without any pressure. They made the entire process simple and helped me find a policy that fit my needs and budget. I truly appreciate their professionalism and excellent customer service. Highly recommend!"
We responded:
"Aidan, Thanks for the 5-stars! We appreciate your business and are here to help for any questions you may have. "
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Sara McGraw

July 5, 2026

5  out of  5
rating by Sara McGraw
"Excellent service by an excellent team!"
We responded:
"Thank you for the amazing review, Sara! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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dan buckley

July 1, 2026

5  out of  5
rating by dan buckley
"Jim Masino very professional and a great man🙌🏻🙌🏻"
We responded:
"Thank you for your kind review of State Farm Agent Jim Masino’s Team. We appreciate it!"
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Brian Edwards

June 30, 2026

5  out of  5
rating by Brian Edwards
"My agent Jim and his office got me the discounts I deserved thanks guys"
We responded:
"Brian, thank you for the 5-Star review. We greatly appreciate your business and are here for all your insurance needs. "
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Conor Gospodarek

June 19, 2026

5  out of  5
rating by Conor Gospodarek
"Excellent service by an excellent team"
We responded:
"Thank you so much for the 5-star rating, Conor! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Gabe B

June 9, 2026

5  out of  5
rating by Gabe B
"I highly recommend using Jim for all of your State Farm needs. All of the staff was extremely pleasant to deal with and Jim was extremely helpful in choosing the right plan for me. 10/10 experience."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ryan

June 9, 2026

5  out of  5
rating by Ryan
"I’ve been with Jim for about 18 years. Never had a complaint. Very helpful throughout the years, and there to help any given time."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jim Masino’s Team! We deeply appreciate your kind words here in Philadelphia . "
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Stephen Pizza

June 9, 2026

5  out of  5
rating by Stephen Pizza
"I’ve had a great experience with this insurance agency. The team is knowledgeable, responsive, and always takes the time to explain my options clearly. They made the process easy and helped me find the right coverage at a competitive price. I highly recommend them to anyone looking for excellent customer service and reliable insurance solutions."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Lisa Galliera

June 2, 2026

5  out of  5
rating by Lisa Galliera
"Jim Masino and his staff have been consistently very attentive and quick to respond. Always easy to get a hold of the office as well. I have had insurance with State Farm through Jim Masino since 2004. The rates have always been very reasonable"
We responded:
"Thank you for your wonderful feedback. We greatly appreciate your business and loyalty over the many years as a customer. "
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Chenzo

May 20, 2026

5  out of  5
rating by Chenzo
"Spoke with Jamison on the phone great communication and quick responses and got me my insurance policy in 10 minutes!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Ainsley Daley, Sr

May 20, 2026

5  out of  5
rating by Ainsley Daley, Sr
"Jim was excellent at helping me set up my Insurance for my car. He answered all my questions and made it an overall very easy process. I would highly recommend them to anyone."
We responded:
"Thank you so much for the 5-stars, Ainsley! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Frank Gallo

May 6, 2026

5  out of  5
rating by Frank Gallo
"Jim and Jameson were excellent at helping me set up my Insurance for my car. They answered all my questions and made it an overall very easy process. I would highly recommend them to anyone."
We responded:
"Frank, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Masino’s Team—we are always here to help!"
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Joseph Gallagher

April 27, 2026

5  out of  5
rating by Joseph Gallagher
"Jimmy and Jameson at State Farm were great to work with and made everything simple from start to finish. They were friendly, knowledgeable, and took the time to answer all my questions clearly."
We responded:
"Thank you for the fantastic review, Joseph! We are always here to help with your insurance needs here in Philadelphia . "
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Philip Dorsey

April 16, 2026

5  out of  5
rating by Philip Dorsey
"Been a long time customer with Jim. He and his staff respond promptly and have helped navigate through our insurance needs for last 10 or more years…. And he has helped me save some money!"
We responded:
"Thank you so much for the 5-stars, Philip! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jim Masino’s Team anytime."
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Jasmin Bo

April 14, 2026

5  out of  5
rating by Jasmin Bo
"I cannot recommend my State Farm agent highly enough. We have been working with James Masino for over a decade, and his level of service has remained consistently excellent throughout the years.

​Recently, we dealt with a stressful sewer problem, and he was incredibly supportive and kind during this process. It makes a world of difference having an agent who is not only professional but truly cares about his clients when things go wrong. If you are looking for someone reliable, knowledgeable, and genuinely nice to work with, James and Jameson Masino are the people to call!"
We responded:
"Jasmine, thank you for the positive review. We do very much appreciate your business and loyalty and are here to help alleviate any stress during a claim or any other issue. Thank you again. "
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Mark Kane

April 13, 2026

5  out of  5
rating by Mark Kane
"Always a pleasure working with jimmy and Jameson masino they get everything done in a timely manner and are extremely professional.. I would recommend them for any insurance questions you have."
We responded:
"Thank you so much for the 5-star rating, Mark! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Rodney Arrington

April 9, 2026

5  out of  5
rating by Rodney Arrington
"Jim and Joel are great agents always there to help and they answer when you call"
We responded:
"Thank you so much for the 5-star rating, Rodney! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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John Lynch

April 3, 2026

5  out of  5
rating by John Lynch
"Great experience today getting car insurance with help from both James Masino and Jameson Masino. Very professional/quick and easy process. Positive and trusted environment."
We responded:
"John, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jim Masino’s Team here in our Philadelphia office. "
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Stella Vogel

April 1, 2026

5  out of  5
rating by Stella Vogel
"I had a great experience with Jim Masino State Farm thanks to Jim and his team. He was incredibly helpful, responsive, and always there when I needed assistance. It’s clear he genuinely cares about his clients and goes above and beyond to make sure everything is handled smoothly. Highly recommend!"
We responded:
"Wow, thank you for the 5-star review, Stella! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Raymond Regalbuto

April 1, 2026

5  out of  5
rating by Raymond Regalbuto
"Jim Masino and Jameson are a pleasure to work with and true experts in their field. I would highly advise anyone looking for an opinion or insurance needs to contact either of them."
We responded:
"Thank you so much for the 5-stars, Raymond! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Joseph Laspada

April 1, 2026

5  out of  5
rating by Joseph Laspada
"I switched over to Jim and my insurance rates dropped! He was always trying to help to make me pay the least and drive the safest!"
We responded:
"We appreciate your review, Joseph. We are so happy that you had such a wonderful experience with State Farm Agent Jim Masino’s Team here in Philadelphia ! "
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Stephen Bernhardt

March 31, 2026

5  out of  5
rating by Stephen Bernhardt
"Always efficient, knowledgeable and friendly!! Great insurance agent and ataff!!"
We responded:
"Stephen, thank you kind words about my team. It is greatly appreciated as is your business and loyalty. "